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Look at all the ways you can access your money

No matter which one works best for you, FirstOntario provides our Members with a number of easy, convenient ways to access your money that best suits your location, the time of day and the type of service you need. 

What works best for you?


We currently have 32 branches serving 14 communities within the Hamilton, Halton, Niagara, Haldimand/Norfolk, and Oxford regions. Many are open Saturdays.


FirstOntario has many ATMs in our branches and other convenient public locations.  Plus, we’re also part of THE EXCHANGE® Network, a shared network of over 3,400 full-service ATMs across Canada, that allows Members to make deposits and withdrawals on a surcharge-free basis.

Personal Assisted Tellers

Our Personal Assisted Tellers allow you to speak face to face with a live teller through the latest video technology.  Offering extended service hours, banking with our Personal Assisted Tellers is almost the same as going into one of our branches.

Online Account Services

If you haven’t tried it yet, you’ll be amazed at how easy it is to manage your money online.  To get started, you’ll need a FirstOntario debit card and a Personal Access Code (PAC), which you can get at your nearest branch.  Then enjoy the convenience of 24-hour access to your accounts.  You can manage your money from your home, school or business anytime of the day or night on your computer.  Check balances, transfer funds, pay bills, and view e-statements.  With private and secure access to Online Account Services, you can do the majority of your day-to-day transactions quickly and cost-effectively and when it's convenient for you.

Telephone Account Services

Members can use our automated system to access your accounts by telephone 24 hours a day, seven days a week. You can check balances, pay bills, transfer funds between accounts, and hear the last 10 transactions in your account.  Setting up a Personal Access Code (PAC) is simple – just contact your nearest branch.  Then call us toll-free at 1-888-520-2301 to get your first telephone session underway.

Mobile Account Services

You can check your account balances and review recent transactions 24/7/365 in real time, while you're on the go through your smartphone. It's free, although standard charges may apply depending on your carrier and plan.


Online Banking

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