Telephone Banking Guide

Telephone Banking Guide:

Use the guide below to assist you in navigating the Telephone Banking system.

At any time, Press # to return to the MAIN menu.

At any time, Press * to return to the LAST menu.

You will need your Vendor and Sequence number to make bill payments.

To Begin: To Access your Accounts, Press 1

Press 1 Account Balances	1 Primary Chequing 2 Primary Savings 3 Balance in Another Account 4List of Other Accounts
Press 2 Account History	1 Primary Chequing · 1 for last 10 debits · 2 for last 10 credits 2 Primary Savings · 1 for last 10 debits · 2 for last 10 credits 3 Another Account · 1 if you know the account number · 2 for a list of accounts. 4 List of Accounts
Press 3 Account Transfers	1 To transfer money From your Primary Chequing · 1 to primary savings · 2 other account 2 To transfer money From your Primary Savings · 1 to primary chequing · 2 other account 3 To Transfer Money From Another Account 4 List of Accounts
Press 4 Loan Payments	1 Enter loan payment account number followed by (#) · 1 if correct · 2 to re-enter information Make Payment 1 From Primary Chequing · 1 if correct · 2 to re-enter 2 From Primary Savings · 1 if correct · 2 to re-enter 3 From Other Account · 1 if correct · 2 to re-enter
Press 5 Bill Payment	1 To pay a bill if you know the account. · Vendor number (#) · Sequence (#) Press 2 for a list of Vendors To Take Payment From 1 Primary Chequing (Enter amount including cents followed by # sign.) · 1 if correct · 2 to re-enter. To Take Payment From 2 Primary Savings (Enter amount including cents followed by # sign.) · 1 if correct · 2 to re-enter. To Take Payment From 3 Another Account Key account OR press 2 for a list of accounts. (Enter amount including cents followed by # sign.) · 1 if correct · 2 to re-enter.
Press 6 More Options	1 Change Password Passwords must contain a minimum of 4 characters and no more than 8. Passwords are numerical only. *(No or #)**